Frequently Asked Questions (FAQs)
We have been in the Streetwear game for more than 10 years. We know how difficult it is to lay your hands on “Grails” and “Sold-Out” items. We have great relationships with the same factories that produce the Original Pieces. We are the PLUG you never had. We greatly value the needs and suggestions of our customers. Since we have been in the position before, we know exactly your needs.
No! Dumb silly especially not at this price but here is the catch… Our products are unauthorized authentic which means our products are “Similar” to the real products but have not been Contracted with these Companies. Some of our products are 1of 1 (which means it look the same as the original, no difference , no bullshit) You will never be called out because they are from the same factories, with the same material as the official. Each item is inspected and checked for their Quality before we ship to our customers.
Once your Order ships, no returns or refunds. Except for ; WRONG SIZE AND WRONG ORDERS. Packages should be returned as new with the seal unopened. Please Contact us to Setup refunds.
All shipping takes 5-7 working days to receive by the customer. This is because we believe in the Best service and Quality. Shipping is Free! If you want the item to reach faster, please contact us (bear in mind this will attract an extra Fee) Streetwear Shibuya ships all through South Africa for Free. International Order ? Contact us ASAP!
Payments must be made through our secure gateway on the website. We believe in your security and safety use. WE DO NOT TAKE CASH PAYMENTS. Ewallet payments should be discussed before payment. We accept all major cards and Bitcoin (how good!) We also do not Share your personal Info with Anyone.
Our prices are usually lower than other Resellers because we are HONEST about what we are selling and others ARE NOT. The pictures on our website are exactly what you will Receive. What you See is what you Get.